Challenge:

Prepare Jewish Community Center-sponsored day camps to market to an increasingly diverse population and in a changing competitive landscape.

Fresh Perspective:

  • Challenge assumptions about changing demographics and the role of Judaism in the day camp value proposition
  • Incorporate brand messaging best practices into non-profit-led camp story

Authentic Approach

SEEK OUTSIDE PERSPECTIVE

  • Audited existing marketing approach of JCC-sponsored camps and competitors
  • Interviewed camp families to understand the purchasing decision process
  • Visited a camp during the summer to immerse ourselves in the camper experience
  • Synthesized the learnings into a brand messaging platform

INFUSE NEW THINKING INTO BRAND STORY

  • Infused marketing message with examples of Jewish culture and values vs. religion
  • Differentiated JCC-sponsored camps as providing an authentic camping experience
  • Connected summer day camp to the JCC mission and showed parents how they’re supporting the broader community

Meaningful Impact

  • Gave leadership confidence to sell what they do best
  • Consulted with several New York JCCs on projects ranging from marketing plans and mission/vision/values to video scripts and media relations
  • Presented findings to UJA Federation of NY leadership and regional groups
  • Invited to speak to a national audience at the Jewish Community Center Association Biennial meeting