Public relations could use a few superheroes. Miles Scott, a 5-year-old boy who has suffered from leukemia most of his life, wanted to be Batman for a day, and this…
CVS: LONG on savings, SHORT on PR sense?
But it started getting comical, and sometimes even embarrassing, as I stood at the register waiting for the cashier to fold, fold and fold the seemingly endless ribbon. Wow, that’s a lot of paper.
The three best practices of a TED Talks trainer
On June 28, Hoboken will host its first TEDx event. I’m proud to announce Rose Communications will be one of the lead sponsors, joining the likes of The Cake Boss…
Didn’t they cover this in customer service 101?
After my third (and progressively worse) bad customer service experience yesterday, I felt compelled to write a post about it. These weren’t complex situations, so I am left wondering why…